Manage your account on the move – Download our app now! App Store Google Play

118118 Money Team  •  July 30, 2023

 

Guide to Open Communication with Lenders During Challenging Financial Periods

Today, we embark on an essential journey – one that equips you with the knowledge to navigate difficult financial times with confidence. We delve into the topic of when to contact your lender, a crucial step in safeguarding your financial well-being.

1. The Reality of Challenging Financial Times

Life's waters can be turbulent, tossing us into the midst of financial storms we never anticipated. In today's inflationary environment, near-prime families may find themselves battling unexpected expenses, job loss, or medical emergencies.

During these challenging times, it's vital to remember that you're not alone. Open communication with your lender can be the lifeboat that helps you weather the storm and emerge on the other side with greater financial stability.

2. The Power of Communication

When facing financial hardships, the instinct might be to retreat and hide from your lender. However, communication is your most potent ally during these times of struggle.

Lenders understand that life can be unpredictable, and they want to work with you to find solutions. By being proactive and open about your situation, you demonstrate responsibility and a willingness to overcome challenges together. While you can always call your lender, some people find it easier to chat with them online.  You choose how best to communicate with your lender.

3. Identify the Warning Signs

The first step in knowing when to contact your lender is identifying the warning signs. If you foresee difficulties in making loan or credit card payments, it's crucial to act sooner rather than later.

Unemployment, unexpected household or car expenses, or significant changes in income are all red flags that should prompt you to reach out to your lender. Ignoring these signs may exacerbate the situation and harm your financial standing.

4. Timing Is Key

Contacting your lender at the right time can make a world of difference. Waiting until you've already missed payments may limit your options. It's best to initiate communication early, before the situation becomes unmanageable.

Whether you foresee a temporary setback or a more prolonged financial challenge, transparency and early communication will enable you and your lender to explore viable solutions.

5. Explore Your Options

When you initiate communication with your lender, they'll likely present you with various options to help you through the tough times. These options might include:

- Temporary forbearance or deferment of payments

- Loan modifications or refinancing

- Adjusted repayment plans

Be prepared to provide relevant documentation that supports your situation and demonstrates your commitment to resolving the issue.

6. Stay Committed to Your Plan

Once you and your lender have agreed upon a plan, it's crucial to stick to it diligently. Keep up with your agreed-upon payments or any other commitments you've made during the difficult period.

Consistency and reliability will strengthen your relationship with your lender and demonstrate your dedication to overcoming the challenges you're facing.

7. Seek Expert Guidance

If you find yourself overwhelmed by the complexity of your financial situation, consider seeking guidance from financial advisors or credit counselors. These experts can offer valuable insights and assist you in making informed decisions.

Remember, your lender and these experts are here to support you, not to judge. Embrace their assistance with an open mind and a willingness to learn.

Conclusion: Empower Yourself with Open Communication

You've now unlocked the power of open communication with your lender during challenging financial times. By initiating timely conversations, you pave the way to potential solutions that can lead you towards financial stability.

Remember, facing difficulties is not a sign of weakness, but of strength and resilience. Reach out to your lender or card provider when needed, and let the power of communication help you navigate the storms of life.

By working together, we can emerge from even the most challenging financial times stronger, more informed, and ready to embrace a brighter financial future.